Merchandise purchased from Sterndrive Replacement is usually shipped to you within 48 hours of being complete, however if a delay is anticipated, we will contact you immediately.
All sales are to be paid using a credit card. Sterndrive Replacement accepts Visa and Mastercard. We do not accept personal cheques, money orders or personal wire transfers.
When orders are cancelled after being shipped, the customer is responsible for all shipping fees both for the original shipment and return shipping as well as a 10% restocking charge.
Refunds will be made using the credit card used for the purchase.
In the event of a change of address from the original billing address, an additional charge of $10.00 per package will be charged. Take note that a signature is required on all shipments.
If you have any questions concerning our policies please contact Sterndrive Replacement by email at firstname.lastname@example.org or call 954-271-7183. We will be happy to address all of your concerns.